CarrierPoint Scorecards: Pickup Performance
This section showcases carrier performance related to load pick-up.
Appointment Based On indicates how division defines On Time
• Within Appointment – driver must arrive or the appointment changed/canceled prior to the end of the appointment window
• Before Appointment – driver must arrive or the appointment changed/canceled prior to the start of the appointment window
Tardy
Driver arrives (or appointment is changed) later than expected, but within the period identified by the division
• Length of tardy window may differ by division
• Not all Nucor divisions use this category
Late
Driver arrives (or appointment is changed) after tardy limit, but still on the same calendar day
Missed
Driver arrives (or appointment is changed) after tardy limit and on a different calendar day
No Appt Set
Number of loads picked up without an appointment set
• This is informational only; it is not included when calculating service level
Divisions which do not require carriers to schedule a pickup appointment can disable this section
• When ‘turned off’, the box remains but will appear blank
Tardy is not required metric
• Divisions which allow a carrier a larger window than set by the appointment slot can leverage the Tardy category to accomplish this, setting the time accordingly and the weighting to zero
No Appt Set is not a scored metric
• Divisions may enter a General Warning or a General Violation if a carrier exhibits a continuing behavior of non-compliance with appointment requirements
• Inbound/manual loads often do not have a DockSchedule in place, and thus no appointments are reflected for these loads